TERMS & CONDITIONS

ORDER

This is my first order. What should I do?

After you have clicked on the product, consider it in detail, read the description, then you must press the button "Add to Cart". After pressing this button, the product is added to your cart. Now you can go to the registration or change your order or continue to choose other products

When you are completely defined with a choice, go to your shopping cart. Fill out all required information, including a phone number for the courier, read and tick that you agree with the terms, apply a discount coupon or a gift certificate, if applicable, continue to pay.

Why should I be registered?

When you register yourself you have several benefits: The cart with your orders will stay in memory. Products you add to cart, during a visit, will remain even on subsequent visits, unless you decide to delete them. History orders: You can view all purchases made by you, print a summary of your orders and check their status. Address book: You can add addresses, that you can use to send your purchases directly to another person or, to make a gift to a friend or your family memberswith a different address. Collecting points: for each order you can collect points and get an additional discount to spend in your future orders. Further more, if you are registered, every time you visit our web site you don't need to enter your data.

PAYMENT AND SECURITY

All methods of payment are available in our online store listed in the following table:

PAY-PAL The whole world

CREDIT CARD Visa Master Card

BANK TRANSFER The whole world

Bank details: (for Bank transfers)

Bank: UNICREDIT BULBANK ag.BUSINESS CENTRE BURGAS

Payment recipient: T & V COMMERCIALE ITALIA Ltd

IBAN code: BG98UNCR70001521335054

Code BIC / SWIFT: UNCRBGSF

Credit card payment:

Accepted cards for direct payments to T & V Commerciale Italia Ltd Visa and MasterCard and Maestro card and / or Borica through a secure banking connection of Unicredit bank.

Payment via PayPal is free and this is one of the most reliable and safe ways of payment in the world. Most international online stores and electronic platforms such as Ebay and Amazon have a PayPal system. Simply sign up once and you do not have to register again for any of your future purchases online. PayPal - the largest debit electronic payment system that allows customers more securely pay bills and purchase, as well as send and receive money transfers.

SECURITY

We don't see and don'tstore your sensitive data! Every payment occurs through Advanced Security System of Banks or PayPal! All transactions made through PayPal and credit cards, occur through a secure protocol SSL 128bit encrypted connection.

SHIPPMENT

What are the delivery costs?

Within Italy the delivery is free for orders over 80 euro, for Europe and rest of the World the shipping costs will be calculated during the purchase procedure. What are the delivery time? Your order will be processed within two working days, starting from the day on which the order will becomplite and the item is in stock. The order is considered complite when: - Payment was correctly and completely entered in our account in PayPal or bank account - The customer has sent by email the evidence of his payment. (for Bank Transfer) Delivery times are approximate worldwide. It depends on the weekends and holidays, customs inspection, but as a rule, delivery takes 3-7 working days.

RETURN

Each item, for sale, on the website tevitalianstyle.it, is subject to careful quality control and to a constant check of maintenance of production standards. To ensure total satisfaction to our customers, each purchased item can be returned within 30 days, from the delivery. If you want to change a product we can not guarantee replacement with the same article but we ensure you a voucher for the same amount or a complete refund. The right to withdrawal is reserved only to physical persons; All purchases made by retailers are excluded. Foreign return expenses have to be paid by the customer (only within Italy they are free). If you have asked a refund, will be credited, within 20 working days, the amount corresponding to the value of the returned product. The amount of returned goods will be credited through the chosen payment method. In case of refund on your credit card, please wait for technical times of banking institutions, for the amount to show on your bank statement, usually it appears on the next debit card statement. In case of returns from non-EU areas, the entire cost relating to the re-importation expenses will be deducted from the amount of the refund. It is possible to make more than one change but within 30 days from the delivery of the original order. further returns (the second change is included on) relating to the same order will not be refunded and the customer choice shall be limited only to receiving a voucher or to an exchange of merchandise. Before making a request be sure that all these conditions are present: The label must still be attached and the seal of guarantee must be intact. The product must be NOT used All accessories and gifts that came with the article, must be returned with the product. Has its original packaging

CAN NOT BE RETURNED:

Personalized products Custom-made products (like belts, etc.)

HOW TO MAKE A REFUND

As a rule, you do not need to resort to some complicated procedures to return the product that does not meet the requirements or has a manufacturing defect.It is enough to contact us by email [email protected] .In the case of manufacturing defects, fix them on the camera and attach toyour letter. You can also choose another way. See the instructions below : To apply for a return items formand receive the RMA number, just follow these simple steps: Login in your customer account After your login, click on "order", click on "open a return items" and fill up the form. As soon as we receive your request, you will receive a confirm e mail, containing RMA number and the address at which to return the merchandise. Make a written notice by registered mail to: [email protected] Always write the reference order number and specify the article you wish to send back and mark one of the options:exchange merchandise, the voucher or to be refunded. You will receive an RMA number and a label pre-compiled with the address which has to be sticked on the originalpackaging, in a clearly and visible space. All returns arriving with no RMA number can not be identified, therefore they will not be accepted by our logistic. It is necessary to carry out the shipment within 5 working days from acceptance of the returned goods, further, It is recommended to use a shipping service that is traceable. "Returns" made in compliance with the above requirements will be processed successfully.

WARRANTY

Our products are guaranteed for 24 months against all defects that occur during the manufacturing process. The warranty does not cover any damage caused by product being used incorrectly. Leather is a natural living product, that changes over time only for the better, finding your habits, absorbing yourflavors and characteristics of your skin. If obtained product has a manufacturing defect, please contact us within 24 hours from delivery moment, please send us pictures of the defect, we will let you know if the product can be repaired or replaced. If the repair can easily be done by you, we will send a replacement part. (Example: replacement of the shoulder strap, accessory and so on ...) If the warranty has expired, but you need spare parts or repair, please contact us to discuss availability and costs.

Products and images On-Line

Tevitalianstyle is attentive to product images, photos and descriptions, and assumes no liability if the computer configuration used by the client in malfunction, or transmit false colors that appear on the site as opposed to the original products. The products may have minor changes in order to improve the appearance and characteristics.Applicable law and Jurisdiction

We are for the peaceful resolution of all questions!

But any dispute in relation to the fulfillment of obligations, interpretation and violation of the contract concluded with the Client Online Tevitalianstyle, subject to European jurisdiction. Any dispute between the parties that has not been resolved in a peaceful way, may be considered by the competent court at the place of performance of the contract.

CONFIDENTIALITY (PRIVACY)

Tevitalianstyle, in accordance with Art. 13 Decree 196/2003, informs its customers that personal data supplied by them at the time of ordering and delivery and / or invoice is collected solely for the correct ordering and tax obligations according to the laws, rules and regulations and, anyway, only the obligations arising from the contract of sale, which is a mandatory part of stakeholder information and can always be removed at the request of the latter, ie, the Buyer (Art. 12, letter. a and B, 675 L. / 96). In particular, Tevitalianstyle agrees that the personal data of the Buyer will not be used for purposes of commercial information or sending advertising material or for carrying out market research or interactive commercial communications without prior consent of the customer, including never and in no case will be transferred to third parties . You can at any time change or delete your personal information through our web page. You can also refuse all or part of the data or request its cancellation by submitting a formal request to our email: [email protected]

BEST PRICE GUARANTEE

Be attentive and follow our and sales and discounts on ourwebsite, or our social networks such as Facebok and Instagram, Vkontakte (for Russia) use the individual coupons and discounts or gift certificates that come from us (or from your family or friends) to your email. In the analysis of prices on other sites, take into account such factors as: 100% original product from the same manufacturer in Italy brand name is the same dimensions are the same same material Details are the same (for example, made of brass accessories and leather handles and shoulder straps) new goods with the label cost of delivery VAT and any specific taxes and fees in a particular country delivery destination our price, taking into account your personal discount or our campaign

Our social to follow our sales, discounts and new arrivals:

Our social to follow our sales, discounts and new arrivals: https://www.facebook.com/tevitalianstyle https://www.instagram.com/tevitalianstyle/ https://vk.com/id220151881 If you find a better price for the same product than we have, please send us the link together with your comments, we will analyze the information and will refund you the difference if the information is true and valid at the moment. The policy of "Best Price Guarantee" excludes offers related to gift certificates, or any individual very specific conditions of other online stores or electronic trading platforms, such as the Ebay, where the products can be offered on the basis of an auction. Enjoy the shopping! We are open for you 24 hours a day! Welcome to the Club of steady customers of T & V Italian Style!